Switch orientation of Auxx-Lift rails to run parallel with roof joists.
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Next Generation
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Single-Motor
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We offer a 60-Day Money Back Guarantee on all of our products. After 60 days, and up to 180 days from date of purchase, it can be returned for a refund, less a 15% restocking fee.
To be eligible for a return, your item can be used and it should be in a similar condition that you received it. It doesn't have to be in the original packaging. We do not accept returns on units that have been modified, scrated, damaged, or abused as they cannot be resold as new products.
There are certain situations where only partial refunds are granted (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email and send your item to:
5345 N Commerce Ave, Moorpark, CA 93021
To return your product, you should mail your product to: 5345 N Commerce Ave, Moorpark, CA 93021
We can email you return labels but will deduct a very low $180 of the purchase price for the shipping per unit. You will be responsible for paying for the shipping costs as well if the product was damaged during use. Shipping are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund in the case that you shipped back damaged items.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary but it usually won't take longer than 5 business days.
Last Updated: August 13, 2023