Shipment Processing Time
All orders are processed on the same day when orders are placed Mon-Fri before 1pm PT. Exception to this rule are holidays.
Your order will be processed/shipped on the next business day, if an order is placed on a weekend or holiday. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Where do we ship?
We ship to all 50 states and Canada. Orders to Alaska, Hawaii, and Canada may require additional time for delivery.
Carrier & Delivery Times
We use Fedex Ground for most of our products. Delivery times will vary based on location and product availability. A signature is required for large heavy items at the time of delivery and denotes that the product was received and is damage free unless otherwise noted by the delivery team member.
Typically it will take 1-5 business days depening on your location in the continental states.
Hawaii, Alaska and Canada may take 6-7 business days
Shipping confirmation / Order tracking
Once we have received your order and gotten it ready for shipping, you will receive a shipping confirmation email that contains your tracking number(s).
You can also check the status of your order (incl. tracking numbers) in your Auxx-lift account by logging in. Click here to login.
If you received your order damaged, please contact us here.