Shipment Processing Time

Items designated with “Ships in XX hours/days” at check-out will be processed for shipping and assigned a tracking number within the presented numbers of hours/days of completion of the purchase.
This does not mean that customers will receive their shipment within the specified time frame.
Carrier pick-up is outside of Auxx-Lift's control and we are unable to guarantee shipments will leave the facility within the specified time frame in all cases.
In the event Auxx-Lift is unable to meet this timeline, customers will be promptly notified via E-mail of revised shipping timeframes and subsequent updates.
This shipping time does not include order processing time.
Inquiries related to shipment status can be directed to Customer Support via E-mail, online chat, or telephone.

Your order will be processed/shipped on the next business day, if an order is placed on a weekend or holiday. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Where do we ship?

We ship to all 50 states. Orders to Alaska and Hawaii may require additional time for delivery.

How much does shipping cost?

Shipping is currently free (limited time) within the contiguous United States. There are additional shipping costs to Alaska and Hawaii ($250 per large item ordered). Shipping fees for products that have been delivered to an address in Alaska and Hawaii are non-refundable.

Carrier & Delivery Times

We use UPS Ground for most of our products. Delivery times will vary based on location and product availability. A signature is required for large heavy items at the time of delivery and denotes that the product was received and is damage free unless otherwise noted by the delivery team member.

Typically it will take 1-5 business days depening on your location in the continental states.
Shipping time to Hawaii and Alaska varies.

Shipping confirmation / Order tracking

Once we have received your order and gotten it ready for shipping, you will receive a shipping confirmation email that contains your tracking number(s).

You can also check the status of your order (incl. tracking numbers) in your Auxx-lift account by logging in. Click here to login.

Damaged Product

If you received your order damaged, please contact us here.

Last Updated: April 05, 2023